Applicants in the Minneapolis-St. Paul Metropolitan area only, please.

This position is responsible for the timely and effective coordination of the legal and compliance activities related to franchising, including providing disclosure documents to franchisees in accordance with U.S. and Canadian laws, processing franchise and related legal agreements, maintaining legal files and databases, conducting ad hoc research and analysis related to key metrics and/or novel issues, and completing required reporting functions.

Your Mission

• Coordinates the preparation and delivery of the appropriate disclosure documents, franchise agreements, renewals, assignments and all documents related to the franchise agreement to franchisees to ensure compliance with applicable U.S. and Canadian laws and ensures all activity is recorded and accurate.  Provides delivery of these documents in electronic form via DocuSign or printed form as requested or required by law.  Ability to become skilled in the creation of Canadian franchise disclosure documents, which require additional data collection and customization.
• Evaluates internal policies and procedures to determine whether a franchisee is eligible to apply for an additional franchise agreement, add a partner, or complete any other transaction that a franchisee has requested.  Communicates and provides other departments with information regarding policies and franchisee and franchise agreement information.
• Serves as primary liaison for franchisee inquiries related to various transactions impacting the Franchise Agreement and/or salon.   Effectively and clearly communicates with franchisees regarding policy details, including application of policy nuances to desired transactions.  
• Collaboratively develops and refines critical processes and documentation necessary to support consistent application of internal policies to a variety of transactions that impact the Franchise Agreement and/or salon.
• Identify and analyze issues that require attention from department attorneys and work as part of a team to ensure prompt and efficient resolution of issues.
• In consultation with department attorneys, drafts ad hoc amendments, letter agreements and other documentation as necessary to confirm transaction details and preserve the integrity of Great Clips, Inc.’s legal files.
• Maintains all legal documentation, electronic files and databases, including Microsoft Dynamics 365 (CRM) and SharePoint, to ensure current and accurate information is available of all legal transactions affecting a Franchise Agreement and/or salon.  Ensures all information feeding into the Franchise Disclosure Document is accurate and in compliance with applicable laws.
• Researches, compiles and analyzes data from various databases as requested by Great Clips, Inc. personnel.

Your Expertise

To land this job you will need to demonstrate, and/or possess the following:

• Knowledge of and skill in using application software in a PC environment including Word, Excel, SharePoint, and Microsoft Dynamics 365 (CRM); ability to type at least 50 words per minute.
• Ability to carefully proof all work, and use proper grammar, spelling, syntax, punctuation and sentence structure.
• Ability to communicate clearly and effectively in written and verbal communications.
• Organizational skills, such as the ability to categorize, sort and utilize information and/or materials in a meaningful, efficient and logical manner.
• Ability to manage multiple priorities and deadlines through to timely completion.
• Skills of identifying resources, collecting and reviewing pertinent data/information, and applying the results to a specific situation.
• 2-5 years of high-level administrative experience, paralegal experience or a combination of education and experience providing equivalent knowledge.  Previous experience working in a legal or franchise environment is desirable.  

Your Work Environment

This is a hybrid position requiring in-office workdays twice weekly, including every Wednesday and another day of your choice (Monday, Tuesday, or Thursday). The remainder of the week can be worked remotely with reliable, secure internet.

Living the Values

We Are Kind

• Treat others the way you would like to be treated. Be humble, act honorably, and express gratitude. Respect and value everyone’s role in our company’s success.

We Exceed Expectations

• Innovate; be curious about what’s possible. Be adaptable and eager to respond to challenges. Collaborate and work together to achieve our goals. Strive for greatness and inspire others by your example. Be proactive. Seek continuous improvement.

We Focus on Execution

• Make decisions with the belief it can be executed in 6,000 salons. Focus on impact of key brand measures. Prioritize on ability to execute quickly.

We Keep it Simple

• Set clear expectations. Make things easy to understand and execute. Stay focused on what’s most important.

We Listen and Earn Trust

• Be respectfully honest; react thoughtfully. Respond quickly – 24 hours or less, and remember that personal contact is always best. Be transparent through open communication and candid conversation. Be willing to admit mistakes and fix them. Listen generously: Seek to understand other’s perspectives. Act with integrity. Always. Even when no one will know.

We Make it Fun

• Smile! Find opportunities to laugh. Celebrate accomplishments and recognize the contributions of others. Approach people and situations with a positive attitude. Build a sense of community where everyone enjoys coming to work every day.

What We Offer

We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:

A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential.

A GREAT culture. One of the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations and WE MAKE IT FUN.

A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand.

About Great Clips

With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Great Clips, Inc. employees are passionate about what we do and our technology team geeks out in finding ways to use technology to make what we do even better.