Great Clips Talent Community Privacy Notice
Last Updated: March 22, 2018
We urge you to read this Privacy Notice so that you understand our commitment to you and your privacy and how you can participate in that commitment.
Great Clips, Inc. (“Great Clips”) and its independent franchisees respect the privacy of community members and employees and are committed to complying with applicable privacy laws in the states and countries in which we operate. This Talent Community Privacy Notice is intended to inform you about how the personal information you submit as a community member through this website (the “Site”) will be handled and protected by Great Clips and its franchisees.
We reserve the right to modify this policy from time to time and will mark new versions with a corresponding effective date. We recommend community members visit the Site to review any changes in our practices. By using this Site or communicating with us through our salons or hiring events, you agree to the terms of this Talent Community Privacy Notice.
What is the Talent Community?
Individuals who submit their information on the Great Clips Career Site (http://jobs.greatclips.com) are joining a community of individuals (the “Talent Community”) interested in receiving job notifications, event alerts, general career-related information, industry news, and other related content. This community is also known as “the Stylisthood.” Great Clips and its franchisees may also enter information into the Talent Community database from individuals who have expressed interest in Great Clips and/or the Great Clips Talent Community that is collected in person, in a Great Clips salon, or at another event.
What Information is Collected?
The information Great Clips and its franchisees collect is voluntarily provided by community members and may include information such as community members’ names, addresses, telephone numbers, e-mail addresses, personal preferences, or other personal identifiers. This information may be collected on this Site, but it may also be collected in person, at an event, or in a Great Clips salon. The Site may also collect community members’ general information about technology interface preferences (such as the type of browser used or the files requested) to improve the Site and better meet your needs. Great Clips works with third-party service providers to ensure that such information is complete and accurate.
Our Site is not designed for children, and we do not collect information from any person we know is under the age of 13.
The information we may collect includes, but may not be limited to:
- Community members’ identity or contact information, such as their name, address, and phone number;
- A community member’s mobile phone number and e-mail address to participate in surveys and provide information about employment opportunities;
- A community member’s education, licensing, and employment history;
- Computer data or files, often called “cookies,” which may be sent by a community member’s web browser and stored on an individual computer to allow our server to “recognize” the community member through the navigation of the Site;
- A community member’s IP address to measure our website traffic and to help provide more personalized information;
- Information regarding the community member’s unique application cookie to distinguish one application installation from another;
- Information regarding the type of device used by customers to access our App, such as whether it is through an iPhone®, Android®, or online browser.
We may also collect information that is related to you but that does not personally identify you (“Non-personal Information”). Non-personal Information also includes information that could personally identify you in its original form but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide any personal information.
Why We Collect and Use Your Personal Information
Great Clips collects and uses your personal information for the purpose of providing job notifications, event alerts, general career-related information, industry news, and other related content as well as to allow interested members the ability to submit their interest to Great Clips and its franchisees for specific jobs. Great Clips also collects and uses your personal information for research and analytical purposes. If community members become formal job applicants, your information may be used in determining your qualifications for employment and reaching a hiring decision, as well as to comply with applicable laws and regulations, such as laws related to the evaluation of those seeking employment or to defend ourselves in claims under such laws. Relevant portions of your personal information, if you are hired, also will be used to establish a basic employment record. We do not collect or use the personal information you submit as a community member for unrelated purposes, and we do not sell your data to anyone.
How We Collect Personal Information about You
Most of the personal information Great Clips and its franchisees collects about you is collected directly from the forms on this Site, your resume, or in person and is stored on servers located in the United States. If you become a formal applicant, Great Clips and its franchisees may also collect information about you from third parties, in order to: (a) verify information about your credentials, such as education and prior employment, (b) follow-up on references that you may provide, and (c) conduct background investigations. It is Great Clips’ policy to collect such information from third parties only with your knowledge and agreement. Should Great Clips wish to obtain such third party information about you, and you have not completed an employment application authorizing us to do so, we will contact you and request your authorization to proceed.
Disclosures of Your Personal Information
Access to your information will be restricted to those Great Clips and franchisee staff and designated agents who have a need to know the specific information in question in order to carry out their responsibilities with regard to recruitment or employment law. Your information may also be shared among franchisees and with Great Clips corporate headquarters. Some community member information will be used by Great Clips for research and analytical purposes. We do not disclose community member information to job banks or to other companies. In order to provide the services and improve the Talent Community services and Site, we may engage the services of third-party vendors. In the process of supplying services, these third-party vendors may need to process Personal Information about you.
Retention and Deletion of Your Personal Information
Great Clips retains your personal information for as long as is reasonably necessary to provide requested content to community members. Great Clips will also retain your information as reasonably necessary to comply with our legal obligations. You may at any time request that we correct or delete your personal information in our database by contacting us as outlined below. If your information is deleted, Great Clips may retain anonymized data for research and analytical purposes.
The security of your information is of the utmost importance for Great Clips. Great Clips uses appropriate administrative, technical, personnel, and physical safeguards to protect the security of your personal information from unauthorized disclosure. We also make all attempts to ensure that only necessary people and third parties have access to personal information to safeguard your personal information against loss, theft, and unauthorized use or modification.
Communications from Great Clips
Great Clips and independent franchisees may contact you, using the contact information you have provided, for purposes of responding to your application for a particular job or jobs. In addition, you will be notified about new jobs matching your preferences and other events and announcements. With your consent, such contact may take the form of telephone calls to your mobile device, e-mails, or text/SMS messages.
Talent Community Consent
By providing information to Great Clips, its franchisees, or through this Site, community members give their consent for Great Clips and its franchisees to use their personal information as outlined in this Talent Community Privacy Notice. To the extent that applicable law requires express consent, express written consent, or “opt-in” for the collection and use of certain types of personal information, Great Clips will maintain processes and procedures to ensure such information is collected with express consent. Each communication that community members receive from Great Clips unrelated to services you have specifically requested will give community members instructions on opting out or unsubscribing.
Questions or Concerns
If you have questions or concerns about Great Clips’ policies and practices for handling community member personal information received through this Site, or to review, correct, or remove your information in our database, you may use the following methods to contact Great Clips:
- Select “Unsubscribe” found in the footer of any e-mail you have received from us.
- Access our website at www.greatclips.com, and select “Contact Us” to send an e-mail.
- Call our customer service line at 1-800-473-2825 and leave a message with your contact information and removal or correction request.
For additional information pertaining to our privacy practices, please contact:
Chief Privacy Officer, Sandra Anderson
Great Clips Corporate Office
4400 West 78th Street
Minneapolis, MN 55435