Great Clips is all about bringing great value to people with minimal disruption to their busy lives - both within their haircut experience and within their experiences with our digital technologies. A Great Clips Technical Project Analyst plays an instrumental role on the Project Management team, in making that possible by bringing order to the software development life cycle (SDLC) process.   

This position is responsible for the timely creation, maintenance, and validation of project plans with input from the project manager, product owners, business analysts, and the applications development manager to track project status and ensure data used to create project portfolio reporting is accurate to help drive the SDLC process. This person supports large projects throughout all stages of the project process. This person also supports projects that do not have a project manager assigned (small to medium projects) by meeting regularly with the project teams to update project status and assist with clearing roadblocks. The technical project analyst will primarily support salon technology projects, coordinating efforts between Great Clips, Inc and our vendor partners.

Your Mission

As a Technical Project Analyst II, you will take on the challenge of creating and tracking projects through the SDLC process using the defined project process. Your contributions will help drive the team’s ability to release quality solutions on time and within budget. These challenges paired with your personalized development plan will hone your skills and give you the opportunity to continue leveling up your project coordination skillset.  On your journey, you will face challenges such as:

• Providing project management to all size technology projects by ensuring the timely entry and updating of project data, identifying and documenting issues and risks, assist with resolution of issues, and reporting project status to leadership.
• Supporting the SDLC process by creating, collecting, and evaluating data to create, manage, and disburse reports to the project teams, notifying the teams of any abnormalities.
• Updating project status reports and dashboards, analyzing data to identify opportunities to increase efficiencies in the SDLC process.
• Working with project team members to gather resource information on existing projects and forecast future resource capacity and budget numbers.
• Communicating clearly and openly among product owners, project team members and all IT functions regarding project status to ensure the SDLC runs efficiently.
• Continuously educating the BIT team and business teams on the SDLC and project processes and use of templates.
• Ability to listen, earn trust, and accept direct feedback from team members while building strong, positive relationships within the team and across the company.

Your Expertise

To land this job you will need to demonstrate:

Your Work Environment

This is a hybrid work position requiring a combination of in-office workdays and the option to work from home on the remaining days. Working remotely will require reliable, secure internet. 

Beginning in April 2025, employees will be required to work in-office on Tuesdays and Wednesdays. In April 2026, Tuesday, Wednesday, and Thursday will be required in-office days.

Living the Values

We Are Kind

We Exceed Expectations

We Focus on Execution

We Keep it Simple

We Listen and Earn Trust

We Make it Fun

What We Offer

We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:

A focus on your development. We want to know what your dreams and aspirations are and hope to find ways of Great Clips helping you along in your journey. Your personalized development plan will create a path for your growth and promotion potential.

A GREAT culture. One of the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations, and WE MAKE IT FUN.

A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand.

About Great Clips

With more than 4,400 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities.

Great Clips Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Great Clips Inc. participates in the US E-Verify program. With all new hires, we provide the Social Security Administration and, if applicable, the US Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. This role is not eligible for immigration sponsorship.