Receptionist Lethbridge, Canada

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Are you a customer service expert and are passionate about being a part of a great team? We are looking for a front end wizard to assist us with our front of house tasks, assisting both customers and stylists. As one of Canada's leading Great Clips' salons, we need someone who loves a fast paced environment and is willing to go above and beyond. If this sounds like you, we'd love to hear from you.

What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues

Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.

Job Ref #: 9ff9c50d-95a9-ea11-a873-005056bc6047