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Technology Governance Manager -

Bloomington, Minnesota

Job Ref #: 17217429


With nearly 4,500 franchised salons throughout the U.S. and Canada, Great Clips is the world’s largest salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities. Our employees work together to build the most profitable salons by delivering the most powerful and enduring brand.

  • Full Time
  • Competitive Pay
  • Paid time off

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Our Values

At Great Clips, Inc., strong relationships are at the heart of our individual and company success, The relationships we build with each other and our franchisees are grounded in our core values.

  • We are kind
  • We listen and earn trust
  • We keep it simple
  • We focus on execution
  • We exceed expectations
  • We make it fun

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“I really appreciate the care and candor that Great Clips shows their employees.”


“It’s Family. It’s Comfortable. It’s Fun.”


  • Healthcare

    We offer comprehensive benefits including medical, dental and disability

  • 401k Match

    We provide a generous match to employee contributions

  • Flexibility

    We believe in work life balance through flexible scheduling and working remotely programs

  • Recognition

    We proudly recognize service and exceptional performance

  • Tuition Reimbursement

    We encourage professional and skills development

  • Wellness Programs

    We offer incentives for living a healthy lifestyle

  • Parental Leave

    We support parent bonding and family support

  • Employee Discounts

    We proudly offer discounted services and product

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The Opportunity

Great Clips is all about making people’s day – whether that be through their haircut experience or through an experience with one of our digital technologies. As part of the talented and driven team that delivers these digital technologies, the IT Governance Manager primarily will manage the architecture roadmap, defined in partnership with IT and business groups. The IT Governance Manager is a strategic thinker who understands business and technology and advocates for technical solutions that align with the company’s mission, vision, and goals.

Your Mission

As the IT Governance Manager, you will ensure our architecture roadmap aligns with the business objectives of Great Clips, Inc., and play a key role in providing industry leading solutions to employees, franchisees, salons and customers. On your journey, you will face challenges like:

Defining and implementing enterprise architecture policies, standards, and procedures to achieve consistent adoption of enterprise architecture best practices

Participating in development of multi-year strategies and implementation of architecture roadmaps across the enterprise.

Collaborating with IT partners to ensure all solutions adhere to the defined guiding principles and multi-year architecture roadmaps.

Overseeing the change management process and managing the enterprise architecture document repository.

Monitoring technology and market trends to plan and prepare for potential impact to the architecture roadmap.

Consulting with solutions delivery, infrastructure, and business intelligence teams to align project outcomes with architecture roadmap

Measuring and communicating the impact of the enterprise architecture governance function.

Your Expertise

To land this job you will need a Bachelor’s degree in Computer Science, Information Systems or related field and/or seven to ten years combined experience in two or more IT disciplines (e.g., technical architecture, network management, application development, middleware, information analysis, database management or operations. You will also need to show your proven ability to:

Build relationships, promote teamwork, lead engaging and productive meetings, and influence decisions.

Explain your ideas and enterprise architecture principles in a way that successfully motivates and convinces stakeholders

Understand business and the role of technology in driving change and growth

Communicate clearly both in writing and verbally, in situations ranging from one-on-one to large audiences.

Plan, organize and manage projects.

Design new and re-engineer existing processes to drive efficiency and results.

Drive short-term actions to help achieve long-term goals.

Leverage your broad technical knowledge in networking, applications, databases, and analysis to contribute to the delivery of amazing solutions.

Understand and use architecture models, frameworks, and artifacts.

Assimilate new information quickly and apply learnings proactively to the needs of Great Clips.

Your Work Environment

This position will reside within a corporate office environment that allows for you to “dress for your day”. There will be minimal travel, 1-2 trips/year that will last for 2-3 days each.

Key Competencies

Getting Results

Ability to drive for results, focus on the customer and build realistic plans.

Using a Thoughtful Approach

Having the ability to think strategically, demonstrate agility, think creatively, apply financial acumen and promote teamwork.

Working with People

Excited to build partnerships, model ethical performance, communicate with impact and influence others.

What We Offer

We offer a competitive salary, health benefits, wellness programs, a company-matching 401K and tuition assistance but some perks that set us apart are:

A focus on your development. We want to know what your dreams and aspirations are and hope to find ways to help you along in your journey. Your personalized development plan will create a path for your growth and promotion potential.

A GREAT culture. One of the most frequent compliments you will hear about Great Clips from employees, franchisees and business partners alike is that Great Clips has a GREAT culture. Our belief is that we are strongest together and therefore find it important to have an inclusive, diverse work culture. Though we embrace our differences, we all share in our 6 core values; we are kind, we listen and earn trust, we keep it simple, we focus on execution, we exceed expectations and WE MAKE IT FUN.

A spirit of ideas and innovation. Here at Great Clips, we have a competitive lead within our industry. Though we hold a strong position, we never stop pushing ourselves forward and continue to look for new ways of delivering a powerful and enduring brand.

About Great Clips

With more than 4,100 franchised salons throughout the United States and Canada, Great Clips is the world’s largest haircutting salon brand. Our salon owners and corporate staff are dedicated to our salon communities with a focus on philanthropic and volunteer activities.

Job Ref #: 1335
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